One of the best ways to show the effectiveness of social media is providing examples of small businesses who are getting it right. This post highlights a local coffee shop that gained my repeat business using Twitter. Enjoy!
Google’s recent move to add wallpaper images to its search engine homepage was met with upheaval from Google fans. Why were users so quick to hate the change?
So, you’re using social media. Great! Now, how do you let your customers know about it? Check out this post for some practical tips for promoting your social media efforts
Social media is a valuable tool that can be a vital lifeline during a crisis. During the severe flooding in Nashville last week, I witnessed firsthand just how powerful social media can be
This post discusses how the recent flooding disaster in Nashville is an example of why social media is critical to crisis communication efforts
A social media crisis doesn’t have to end in disaster for your business. With some careful planning, your business can be prepared for any brand attack that may come your way.
I read several great articles about companies that use social media well, and others that need some help! Check out my favorite articles from this week.
Location-based social networks, such as Foursquare and Gowalla, can offer a great way to expand your business. However, they also presents privacy challenges. So, is it worth taking the plunge?
Social media can be useful for meeting new people, but how do you develop relationships online without feeling awkward? Here are some tips to get you started.
Social media is a growing phenomenon that has invaded the courtroom. Whether courts decide to use this media, it’s important to understand it’s benefits and pitfalls.
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